Quandrance Finance Ltd (‘us,’ ‘we,’ or ‘our,’ or ‘Company’) owns and operates https://www.FundRecovery.co.uk (the ‘Site’). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
In order to ensure that we are operating in full compliance with all relevant Data Protection laws and regulations including the General Data Protection Regulation, we have updated and amended our policies below. If there is anything you have any questions about, please contact us at [email protected]
1. The Information We Collect
- Information based on activities performed on the website
- Internet Protocol address
- Browser information and application numbers
- Geographical information
The site, fundrecovery.co.uk, may place and/or store code or other types of information (e.g., ‘cookies’) on your computer. We use these cookies to better serve you and make your experience on our website better. We do not place any confidential information in these cookies and the cookies may be removed at any time without affecting your ability to use our website.
4. Personally Submitted Information
- Personal financial information
- Personal correspondence between you (the visitor) and the merchant against whom you have a complaint
- Additional case relevant details
5. How We Use Your Information
Information obtained from your accessing and browsing the site is used to optimise performance, improve usability, enhance the user experience on the site, and for use in aggregate for commercial purposes such as marketing and promotions. Your information is not shared with any third parties without your express consent. Marketing and promotional offers will likewise not be sent to you without your express consent.
Personal information you provide to use (i.e., name, phone number, email address, etc.) are used to allow us to identify you and to contact you at your request. Where appropriate, the Company may recommend the services of a third party that we believe may be relevant to the use. Your information will not be shared with any third parties (including recommended services providers) without your specific consent.
Like many site operators, we collect information that your browser sends whenever you visit our Site (‘Log Data’). This Log Data may include information such as your computer’s Internet Protocol (‘IP’) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. No personally identifying information is shared with any third parties without your express consent.
6. Security and GDPR
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security and we urge you to protect your personal data while on the internet.
Your personal information is very important to us and we treat the privacy of your information seriously. Please read this policy carefully as it explains what information we are gathering, how we will use it and demonstrates our commitment to your personal privacy. As of 25/05/2018, GDPR (General Data Protection Regulation) will apply to all EU member states. GDPR is intended to give greater protection and rights to individuals, especially those who allow companies to use their personal information in exchange for ‘free services.’ We do NOT use personal information in exchange for free services. We do not sell your data, we do not use it other than in relation to processing claims – this is our purpose, what we do.
For the purpose of the UK data protection legislation, the data controller is Quandrance Finance Ltd. Our registered office address is 21 Bedford Square London, UK WC1B 3HH Company No. 11522989. Our Registration number with the Information Commissioner is ZA454504.
Our website allows you to submit an online form. We request personal data from you such contact information – name, telephone number, email address – in order for communication purposes. Data submitted via our online form is stored securely.
- To ensure our website content is presented in an effective manner for you and for your technological devices;
- To be in compliance with our legal obligations and requirements;
- To supervise our site and for purposes of such operations as technical troubleshooting, analysis, testing, and statistical and survey purposes;
7. Blogs, Forums and Social Media
8. Policy Towards Minors
9. Your Rights To Your Personal Data
If you submit your information but you decide not to use our company’s services, all personal data we have collected from you will be deleted after 12 months. If you do use our services, by law, we are required to store your personal data in compliance with our statutory and contractual obligations. You maintain the right to request the deletion of your personal data from our storage records subject to our company’s statutory and contractual obligations. This right is known as the your right to be forgotten.
The Data Protection Officer
Quandrance Finance Ltd
21 Bedford Square
London, UK WC1B 3HH